Episode 10

Thomas King: Coffee Roaster Maintenance and Repair

Thomas King is the co-owner of Pro Roaster Services, a family-owned business specializing in certified maintenance and repair for coffee roasting machines across the United States. When engaging potential customers, Tom often highlights his company’s qualifications and the wide range of services they offer but, he needs a more compelling way to emphasize the value of certified machine maintenance.

Many coffee roasters neglect proper maintenance, but this can result in costly downtime or, even worse, accidents such as devastating fires. Our goal today is to help Tom create a clear and impactful one-liner that will resonate with coffee roasters and motivate them to prioritize certified maintenance.