Episode 59

EP 59: Make losing customers a top priority this year

Here’s Episode #59 of The Human Side of Marketing. Marketing works best when it feels human, not complicated or overwhelming. In this podcast, we talk with people who are learning, testing, building, and leading in the real world. Each episode brings stories, perspective, and ideas you can carry forward. Hit play and enjoy.

Does Mark Cuban invest in every idea on Shark Tank? Did Babe Ruth swing at every pitch? Do screenwriters cram every good idea they have into a script? Sometimes it’s necessary to turn down new business. I get it, turning down anyone who wants to give you money sounds pretty ridiculous. But maybe it’s the right thing to do.

As an entrepreneur, business owner, manager, or whatever, you’ll never become the company you want to be if you keep chasing every opportunity.

In this episode we discuss how growth and new vision can affect the type of business (or customers) you say “yes” to and how losing customers may be the right thing to do in order to grow your business.

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