You’ve got a great small business with happy customers and dedicated staff and a product that will change lives. I know you do. We own a small business, just like you.

And you’ve got a story to tell. The story of your happy customers. The story of how you started your business. The story of how your product will change lives.

So you’ve got a website.

A website is an essential piece of marketing. It’s the hub of the wheel. Doing a trade show event? Got to have a website for folks to visit. Spending money on advertising? The ads must have a website. Even making business cards – the website needs to be on there, too. All of your marketing revolves around the website.

But once potential customers arrive at your website, do they convert into buyers?

You’ve spent so much money on marketing and search engine optimization and advertisements: how well does your website do its job? How many of those visitors become your happy customers?

Well Dressed Walrus is here to help. We’re dedicated to building and hosting websites that shine, from the website home page visuals, your message, and design to the back end security and hosting. We’re local humans who answer the phone and your emails, and we’re proud of our community in Spokane, Washington.

Want your website to shine? Request a consultation through clarifymywebsite.com, and we’ll take a look at your website and offer ways to help it connect better with your customers. Or visit our Facebook or Instagram page: @WDwalrus.

Want to know more about our offerings? Read on. We specialize in secure websites, local community, and a great customer experience.

Secure Websites

You’re a small business owner, and you’ve got plenty to worry about. Cash flow. When the big order will arrive. Whether you can meet the deadlines on the horizon. The last thing on your mind is your website security–until it fails. Until you’ve got a big deadline but all of a sudden you’re getting calls about your website not directing or people not being able to send you an email. It’s all fine until it breaks. And when a website breaks, everything comes down with it.

Let us take that worry off your plate.

That’s why we offer “Worry Free Website Support.” We give you complete website care so that you can worry about what matters most–running your business.

Need content updates? We’ve got you covered. Timely and updated website content will keep your customers happy, generate new and recurring revenue, and boost your bottom line. The best part is you don’t have to worry about making the updates yourself or finding extra money in the budget to pay for an unexpected cost.

Leave the hard part up to us and rest easy that you always know the cost. A flat $249 each month covers staffing updates on your About Us page, adding blog posts, highlighting an upcoming event, including a new testimonial, adding a case study, offering a new product, presenting old products in new ways, adding a contact form, video, table of data, or pricing or comparison table, starting a survey, and getting customer feedback. Phew! A mouthful! That’s all at your fingertips, whenever you’re ready to make updates.

We also stand by our robust hosting and security. We offer “bank level” security that will have hackers looking for easier targets. Bear with us for a moment while we share some of the techy details, but we know how to keep you secure:

• We have an Artificial Intelligence (AI) Assisted Firewall. As threats come in, we know where they come from and follow a protocol to make sure those threats are blacklisted – across the entire Internet. This gives your website a global network of protection.
• We  have a hardened server, locked down except for what has to be used. This helps to isolate problems with individual accounts, so that we can deal with problems quickly and keep them from spreading.
• All sites have SSL (Secure Socket Layer) certificates which is included as part of our service. Did you know that Google gives sites with SSL a slightly higher rank?
• All accounts are backed up at least once per day. Most are more like 3 to 6 times per day.  Backups are stored both onsite and offsite under additional layers of security.
• We’ll monitor your site for broken links and fix them or provide recommendations.
• If your website is running on WordPress, we’ll keep your website’s software updated at least monthly and the theme updated (and tested) quarterly to keep it running smoothly.
• Complete hack repair is also included, just in case somehow, someone gets in and does something bad.
• For some packages, we will install & configure additional security software, increasing your protection even further at no extra cost.
• We monitor the servers and apply security patches & server updates on a regular basis, keeping up with modern best-practices.
• And while we’re talking about security, we’ve got domain security, web server security, WordPress security, DNS security, and email security. We take security pretty seriously around here.

Thanks for that techy geek-out. We couldn’t help ourselves.

But because we’re humans, too, we also have real people who answer the phone when you call. Know that you’ve got support when you need it, and peace of mind in case something does happen. Just give us a call, drop us an email, or open a support ticket, and a human will answer. We’re here for you, person to person.

Your website is your primary marketing asset. We can handle everything it takes to keep it current and protected so that you can run your business.

Local business

You know how important it is to support local business–you’re a local business owner! We take pride in being part of the Spokane, Washington community. We love that we have a physical address–not a PO Box–and that most of our clients meet with us face-to-face. Nothing beats an in-person conversation, especially when you’re talking about clarifying your website messaging, your marketing, or your worries about the security of your website. We’re right here with you.

We also love supporting our local community. We’ve gotten involved with several events with Feed Spokane and Meals on Wheels. We’re also active members of our church congregations.

If we build your website, we’ll maybe see you on Sunday morning. Or, we might also see you hiking Dishman Hills, walking or riding on the Centennial Trail, or kayaking the Little Spokane; we love the all outdoor options that Spokane has to offer.

This local connection also shines through our happy customers. We’re proud to work with Spokane Talks Media, Whitworth Water, The Riverside Park Foundation, SCS Deliveries, and Alpha Omega, among many other Spokane businesses.

They are local businesses, and they trust us to do the work right. Our meetings end with an actual handshake.

This work has garnered some great recognition. We’re proud to have been voted the Best Website Company in Spokane, as awarded by Bozi Media, three years in a row. It’s a title that we’re proud to tout, and one we’re delighted to live day in and day out. When you work with Well Dressed Walrus, you work with the best.

Great Customer Experience

Websites involve computers. And for most of us, computers are great as long as they work like they’re supposed to. But when things go wrong, nothing beats the help of a human.

We’re the humans behind the computers. We have helped hundreds of customers over our many years of experience designing, building, and hosting websites.

Since 1998, we’ve been building websites and a strategic online presences for hundreds of small businesses and organizations. We’ve seen problems; we’ve fixed problems. We’ve provided hack repair and website corrections and fixed contact forms. We’ve done it as humans each step of the way.

We love this testimonial from one of our clients, Tim Murrell of the Whitworth Water District, that gets right to the heart of it:

“When looking for web design companies, prices didn’t dictate in the end, everyone was pretty similar. What we really looked for was how effective would be the communication back and forth and could that company clarify the overall process. Well Dressed Walrus had very good communication with me which allowed me to clearly communicate with our board.”

Thanks, Tim!

This is our commitment to each and every one of our customers. We’ll be there, every step of the way, as we plan, design, and build your website. We’ll be there to protect it from hackers. We’ll be there when you want to make updates or add blog posts or spread the word about events. We’ll be there when you’re not thinking about your website, and instead, you’re growing your business.

Take the next step–work with the best website company in Spokane

We’re ready to help make your website everything you’ve hoped it could be, with none of the worries. Take the next step: schedule a website consultation. Visit clarifymywebsite.com to talk human-to-human with one of our staff. We look forward to seeing your current website and sharing ideas about how it could better connect with your customers and generate sales.

We’re also proud to produce a podcast called The Human Side of Marketing. We take our human-to-human commitment so seriously, we talk about it in dozens of episodes. Visit our YouTube channel here: https://www.youtube.com/channel/UCZ_T3y5cpkv2FrVvbH6wggQ

Or if you’re feeling social, we’re on Facebook and Instagram: @WDwalrus.

Stop losing customers with a confusing website. Stop worrying about hackers sabotaging your online sales. Stop living with an outdated website because you haven’t had time to make updates. Let Well Dressed Walrus give you worry free website management so that you can focus on your business.

Imagine a workday where none of your worries involved your website. Imagine a website that drove more sales to you. Imagine updating your website by sending one email. Well Dressed Walrus makes this a reality.

Schedule a consultation today.