What does a “non-accessible website” mean and why should I care?
A “non-accessible website” is one that cannot be navigated, consumed, or used easily by people with disabilities that are using some sort of assistive technology (like screen readers).
It’s not nice to exclude people – nor is it worth the risk. The number of website-accessibility lawsuits has tripled over the past 12 months.
Recently, the U.S. Supreme Court upheld a ruling basically stating that your website is the new front door of your business and it should be at least as accessible as the physical front door of any modern brick-and-mortar business.
A compliant and accessible website must have content that is perceivable, operable, understandable, and robust as defined by the Web Content Accessibility Guidelines (WCAG).