The Spokane Housing Authority helps people with low incomes receive access to safe, affordable homes so that they can live more satisfying lives.
Their website needed to provide information and resources for a number of different people: those who are currently living homeless, those who utilize SHA properties, possible landlord partners, and potential donors. We kept all of these potential visitors in mind while we built a simple, clear, and user-friendly website that is easy for everyone to navigate.
We also created dynamic property pages: a custom template for each property which allows users to search using specific filters, or to file work orders and requested maintenance. Additionally, we built a document search tool for key forms and a project management process.
Through it all, we ensured that all sensitive information was fully encrypted. The result: one clear website for one clear goal – help people with low incomes get access to safe, healthy, affordable homes so that they live better, healthier, and more satisfying lives.