Hosting Survey "*" indicates required fields Step 1 of 4 25% PhoneThis field is for validation purposes and should be left unchanged.Section 1: General InformationYour Name* First Last Your Company Email* Company Name*Your Position/Role*How long have you been using our website hosting services?*Less than 6 months6 months to 1 year1-2 years3-4 YearsMore than 4 yearsWhat email should we send your gift card to?* Section 2: Hosting Needs and SatisfactionHow satisfied are you with the overall performance of our hosting services*Very dissatisfiedDissatisfiedNeutralSatisfiedVery satisfiedHow would you rate the following aspects of our hosting service?*PoorFairGoodExcellentNot Sure or N/AUptimeSpeedSecurityCustomer SupportPricingHave you experienced any unplanned downtime or technical issues with our hosting services?* Yes No If yes, how was the issue resolved?*Very slowlySlowlyModerately quicklyQuicklyVery quicklyN/AWhat additional features or improvements would you like to see in our hosting services?*How likely are you to recommend our hosting services to a friend or colleague?*Very unlikelyUnlikelyNeutralLikelyVery likely Section 3: Features and PricingAre the features included in your hosting plan sufficient for your needs?*If you answer No, let us know below what we could do. Yes No Do you feel you are getting good value for the price you pay for your hosting plan?*If you answer No, let us know below what we could do. Yes No Would you be interested in additional features or services? If so what would you like to see Section 4: WDW Customer SupportPreferred Support Channel: Which method of contacting support do you find most helpful?*Email/Support TicketOur WebsitePhoneLive chatHow often do you use our customer support services?* Never Rarely Occasionally Frequently How would you rate your satisfaction with our customer support?Very dissatisfiedDissatisfiedNeutralSatisfiedVery satisfiedN/AWhat can we do to improve our customer support?*Can we contact you about your answers to the survey?* Yes No
